Online Mega Sale — use code RBTAED100 at checkout
Delivering to all 7 emirates · Cash on delivery available

Returns & Exchange Policy

We want you to be happy with your purchase. If something isn't right, contact us on WhatsApp or by phone and we'll help.

Eligibility

  • Requests must be raised within the return period stated on your invoice.
  • Items must be returned with all accessories and in the condition received.
  • Physical or liquid damage after delivery is not covered.

How to request a return

Message us with your order number and a short description of the issue. Our team will arrange an inspection, exchange or refund.

Still have questions?

Message us — we usually reply within minutes.

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